Contact & grievances

Operator and grievance contact: Gyana Pravah
Email: gyanapravah.odisha@gmail.com

Email us with your registered email address, a description of the issue and, for payments, your order reference and UTR. We acknowledge complaints by email and aim to resolve them as quickly as possible.

If you are not satisfied with our response, you may approach the National Consumer Helpline (1915) or the appropriate consumer commission under the Consumer Protection Act, 2019.

For a payment that is pending, rejected, duplicated or unmatched, include the order reference (QP-…) and the 12-digit UTR. See the subscription terms for how these are handled.

Write from your registered email address asking to delete your account or to access or correct your data. We remove or anonymise your account data, except records we must keep by law.